Here you will find answers to almost all questions about the cooperative, on the topics of housing application, membership and services for comrades.

About us

What is Luisenstadt eG?
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Luisenstadt eG is a property management cooperative with 21 houses in the Berlin district of Friedrichshain-Kreuzberg.

Is Luisenstadt still looking for rental properties to purchase?
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At the end of 2021, Luisenstadt eG acquired an apartment building on the neighboring Ohlauer Straße. Currently, we are not looking to purchase additional properties.

How can I get involved in the cooperative?
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There are many opportunities, and your involvement is important! Whether as a member of one of the many cooperative’s house communities, as a house representative on our supervisory board, or as an active team member in our project groups and task groups. Any members interested in participating and helping shape the future of the cooperative are more than welcome. Currently, we have task groups in the areas of communication, energy, age-appropriate living, and establishing an open wifi-network (Freifunk).

Housing applications

How do I apply for an apartment?
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If an apartment is available for rent, you will find it under “news” on our home page. If you are interested, send the completed application form by e-mail to: vermietungsgruppe@luisenstadteg.de or by regular mail to our office. We only accept applications when we have apartments available. Please send only the completed form and no other documents, since this would unnecessarily increase the workload of our already very busy staff. We will contact you if we need additional paperwork. We ask for your understanding.

Do I have to be a member to apply for an apartment?
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No, you do not have to be a member of the cooperative.

Do you have a waiting list?
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No, there is no waiting list. Unless there is an application freeze, you can apply for an apartment using our application form. The form can be found on our website. Your application will expire after six months. If you want to apply for an apartment again, a new application is required.

Do I need additional documents for my application?
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No, to protect your data privacy, please do not attach any documents or papers to an application or send them unrequested. We will contact you if additional documents are needed. Any unrequested documents will be destroyed.

Becoming a member

As a tenant, do I also have to be a member?
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As a tenant, you are obligated to become a member of the Luisenstadt cooperative. You can become a member of the cooperative when you turn 18. As a commercial tenant, you do not become a member.

How do I become a member?
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Presently, you can only become a member of the cooperative if you are a tenant of Luisenstadt eG or if you are in the process of signing a lease. Please schedule an appointment during our weekly tenant consultation hours (Wednesdays, 5:00 p.m. to 7:00 p.m.). Please bring a valid identity card or passport and, if mandated by law, your registration certificate.

How much is a cooperative share?
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The stipulations are listed in our current Articles of Association. Currently, a share is set at €260.00, according to § 15. In addition, according to § 5, you will have to pay a one-time sign-up fee of €50.00.

Is there a margin call?
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Yes, our statutes also apply here. In the current version, the obligation to make additional contributions is stipulated in § 16: it is limited to the liability sum, which amounts to €260; additional shares do not lead to an increase in the liability sum.

What happens to the membership if I move out?
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If you move into a different apartment within our cooperative, you remain a member of Luisenstadt eG. If you move to an apartment that is not owned by our cooperative, you can cancel your membership. This has to be done in writing. Alternatively, you can maintain membership status or transfer it to another individual. However, in the case of a transfer, special rules apply. For more information, please contact the cooperative office.

What do I have to do to terminate my membership?
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The different options for terminating your membership are listed in our current statutes. Sections 6 to 11 apply. You can download the statutes under Luisenstadt/Downloads/Public.

What happens in the case of death?
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If a member dies, the membership is transferred to his or her legal heirs. However, the membership ends automatically at the end of the fiscal year in which the death occurred (see statutes § 9).

Member services

Office hours for members:
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Wednesdays, from 5:00 p.m. to 7:00 p.m. There is a tenant consultation hour at our offices on Mariannenstraße 48 / entrance across the courtyard. We recommend that you schedule an appointment in advance by e-mail: mail@luisenstadteg.de. This minimizes waiting times and ensures that the person who can assist you best with your needs is actually available.

What are other options for contacting the office?
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You can email us with your name, address, current phone number, and request, or contact us by phone. The best time to call is on weekdays between 11:00 a.m. and 1:00 p.m.

What can I do if there are problems with garbage or the cleanliness of hallways and staircases?
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Since we do not employ janitors for our properties, your cooperation is essential! For example, if the garbage is not emptied properly by the city’s garbage collectors (BVG), if there are missing garbage bins, if garbage piles up in the yard, or if the recycling is not done properly, we need you to let us know. Please contact us promptly by email or phone. We will then do our best to contact the companies and tenants responsible.

If there are problems with the cleaning of the staircases and hallways, we will contact the cleaning services we have under contract.

What do I have to do if, for example, the heating breaks down or if there are problems with the water supply or the windows?
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Please report problems and damages to our office. The easiest way to reach the office is via email: instandhaltung@luisenstadteg.de. We will do our best to find a solution and then report back to you.

Who do I contact if I have payment difficulties?
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If you have difficulties paying your rent, please contact us. We will then look for an amicable solution. For example, we offer installment payment options for our renters.

What if something happens on the weekend, at night, or on holidays?
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If the heating and hot water supply fail, please call the number listed on the emergency contact sheet posted in your hallway or staircase.

In case of sewage or water leakage, turn off the main shut-offs in your home or in the basement! If this is not possible, please call the fire department at 112.

Please call the emergency services only in extreme cases of toilet blockages. Keep in mind that city emergency services are exorbitantly expensive and should only be called in real emergencies.