Here, you will find all the contact information you need to get help quickly. So, first search here, and if you can’t find what you are looking for, call our office! Thank you!
Emergencies
Police
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Fire department or emergency physician
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Gas
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Gasag Troubleshooting Services: 030 / 78 72 72
Water issues
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Berliner Wasserbetriebe (Berlin Water Company): 0800 / 292 75 87
Heating
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In case of failure of heating and hot water supply at night, as well as on Saturdays, Sundays, and holidays, you can call the plumbing company in charge. Please call the number and leave a detailed message describing the issue. Also, please leave your name, address, and phone number.
Luisenstadt eG has maintenance contracts with various plumbing companies. Please take a look at the notice “Emergency Information” in your building’s hallway or staircase.
Office
Inquiries
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Tenant consultation (by appointment only, please)
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Housing applications
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Services
Building maintenance
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Committees
Executive Board
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Chairman of the Supervisory Board
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Task groups
AG Energie (energy)
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AG Kommunikation (communication)
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AG Wohnen im Alter (age-appropriate living)
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AG Freifunk (free Wifi-Network)
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